Retention Guru Podcast

Hosted by: Dr Paul Bedford

In this podcast we discus all topics health club member retention. We will talk data, decision making, behavioural economics, behaviour change, CX-UX and all other types of Xperiences. We will have interviews and...

Episodes

Five Challenges of New Member Onboarding

Season #1 November 28, 2022

In this episode I talk about the five challenges businesses can face when developing and designing their new member onboarding process.

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Three Measures of Retention

Season #1 November 21, 2022

In this session I talk about three measures that I use to measure and track retention and attrition.

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Episode 1 - It all starts here

Season #1 June 09, 2022

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