Whats included?

Ian's Story

“As an organisation we have engaged with Paul for many years. During this period we have applied the principles and guidance to our retention programme where we now have annual renewal rates at 92% per month and monthly attrition under 2%. Due to the practices we employ we have capped our membership and have a waiting list of several hundred. Staff are engaged in the processes and the marginal gains we make contribute to the continued success.

Ian Davis MInst LM

Wellington Health & Fitness Club 

Here is what you and every staff member will get when you join Retention Guru's Interaction and Customer Engagement Training Programme

Interaction & Customer Engagement: Master the art of staff to customer interaction in this media led training. 

Complete and Lifetime Access to Retention Guru's 9 Core Pillars of Retention & Interaction Training used to transform countless businesses.

Interaction 101: 50 practical sessions to lock down your customer interaction skills in practice

These practical tasks will ensure you and your staff members do not have to question how the theory works in practice, you will be guided step by step through it so you see the impact straight away.

Bonus One: Access to the Exclusive Interact & Engage Pop Up Group

Receive 1 to 1 attention and support in this exclusive pop up members group. Unlimited Q&A feature, success stories and lifetime access to The Retention Gurus Member Group when the pop up goes away. You never have to wonder about best retention practices again.

Bonus Two: Virtual Wrap Up Team Huddle in the Pop Up 

We host a 'Wrap Up' huddle on the in the POP UP Members Group, this will be a gathering packed with value, lessons and success stories from the group.

Bonus Three: Unlimited Q&A Access To Paul Bedford

To support you at this time you will get unlimited access to Paul - send your questions through and within 24 hours you will receive a personal video response to ensure you and every single member of your staff move forwards and raise your business profile, retention & profits.

Access to Interaction and Engagement Training goes away on 24-05-2022

Next Interaction and Engagement Training May 2023

Buy Now of Wait a Year

Retention Guru's 14 Day Satisfaction Guarantee.

"It takes action and implementation to set the retention wheels in motion for your business. If you complete the 9-core training sessions, utilise the unlimited Q&A feature and implement the interaction & engagement strategies shared, you will not only re-coup your investment in this training, but be set on the path to scale your customer retention bringing in multiples of this programme cost consistently. Should you complete the trainings, implement and get no results, you can request a full refund of your training which will be paid back to your credit or debit card that you purchased the programme on. In the event of any refund, all bonuses, community access and access to the online training will be immediately revoked." 

Dr Paul Bedford