I was delighted to be asked to speak at the Association of British Climbing Walls event at the Magna Science Park in Sheffield. In this keynote presentation I describe what we have learnt in the fitness industry that may help improve retention for climbing wall businesses.
This group is for those who want to increase retention, reduce attrition and improve the customer experience in a health club environment. It's here for you to share your wins, your challenges and your experiences. It’s here so that you can find support and be supportive.